AI-Proxy-Worker/docs/Troubleshooting.en.md

Troubleshooting Guide

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This guide covers common issues you might encounter when using AI Proxy Worker and their solutions. If your issue isn't listed here, please submit a new issue report in 📋 Issues.

🚨 Common Errors and Solutions

1. Authentication Related Errors

❌ 401 Unauthorized

Error Message:

{
  "error": "unauthorized",
  "details": "Invalid or missing authorization",
  "timestamp": "2025-01-01T12:00:00.000Z"
}

Possible Causes:

• PROXY_KEY not set or incorrectly set
• Missing Authorization field in request headers
• Incorrect Authorization format

Solutions:

1. Check environment variable settings:

   # View set secrets (doesn't show values)
   wrangler secret list
   
   # Reset PROXY_KEY
   wrangler secret put PROXY_KEY
   

2. Check request format:

   # Correct format
   curl -H "Authorization: Bearer YOUR_PROXY_KEY" \
        https://your-worker.workers.dev/chat
   
   # Wrong format (missing Bearer)
   curl -H "Authorization: YOUR_PROXY_KEY" \
        https://your-worker.workers.dev/chat
   

3. Verify key is correct:

   // Ensure no spaces before/after key
   const proxyKey = "YOUR_PROXY_KEY".trim();
   

❌ Configuration Error

Error Message:

{
  "error": "configuration_error",
  "details": "Service configuration error",
  "timestamp": "2025-01-01T12:00:00.000Z"
}

Possible Causes:

• DEEPSEEK_API_KEY not set
• DeepSeek API key invalid or expired

Solutions:

1. Reset DeepSeek API key:

   wrangler secret put DEEPSEEK_API_KEY
   

2. Verify DeepSeek key validity:

   curl -X POST https://api.deepseek.com/chat/completions \
     -H "Authorization: Bearer YOUR_DEEPSEEK_API_KEY" \
     -H "Content-Type: application/json" \
     -d '{"model":"deepseek-chat","messages":[{"role":"user","content":"test"}]}'
   

3. Check DeepSeek account status:

   • Login to DeepSeek Platform
   • Check account balance
   • Confirm API key status

2. Request Format Errors

❌ 400 Bad Request - Invalid JSON

Error Message:

{
  "error": "invalid_request",
  "details": "Invalid JSON format",
  "timestamp": "2025-01-01T12:00:00.000Z"
}

Solutions:

1. Validate JSON format:

   # Use online JSON validator or
   echo '{"model":"deepseek-chat","messages":[]}' | python -m json.tool
   

2. Check special characters:

   // Properly escape special characters
   const message = "He said: \"Hello, world!\"";
   const payload = JSON.stringify({
     model: "deepseek-chat",
     messages: [{ role: "user", content: message }]
   });
   

❌ 400 Bad Request - Missing Required Fields

Error Message:

{
  "error": "invalid_request",
  "details": "Invalid request format. Missing or invalid messages array",
  "timestamp": "2025-01-01T12:00:00.000Z"
}

Solution:

Ensure request contains required fields:

{
  "model": "deepseek-chat",        // Required
  "messages": [                    // Required, must be array
    {
      "role": "user",              // Required: user/assistant/system
      "content": "Hello"           // Required: message content
    }
  ]
}

❌ 413 Payload Too Large

Error Message:

{
  "error": "payload_too_large",
  "details": "Request body too large. Maximum size: 1048576 bytes",
  "timestamp": "2025-01-01T12:00:00.000Z"
}

Solutions:

1. Reduce request content:

   • Shorten conversation history
   • Reduce single message length
   • Remove unnecessary parameters

2. Process long text in batches:

   function splitLongText(text, maxLength = 8000) {
     const chunks = [];
     for (let i = 0; i < text.length; i += maxLength) {
       chunks.push(text.slice(i, i + maxLength));
     }
     return chunks;
   }
   

3. Adjust configuration (if you have permissions):

   // In worker.js
   const CONFIG = {
     MAX_BODY_SIZE: 2 * 1024 * 1024, // Increase to 2MB
   };
   

3. Network and Timeout Errors

❌ 504 Gateway Timeout

Error Message:

{
  "error": "timeout",
  "details": "Request to DeepSeek API timed out",
  "timestamp": "2025-01-01T12:00:00.000Z"
}

Solutions:

1. Retry request:

   async function retryRequest(requestFn, maxRetries = 3) {
     for (let i = 0; i < maxRetries; i++) {
       try {
         return await requestFn();
       } catch (error) {
         if (i === maxRetries - 1) throw error;
         await new Promise(resolve => setTimeout(resolve, 1000 * (i + 1)));
       }
     }
   }
   

2. Reduce request complexity:

   • Lower max_tokens parameter
   • Simplify prompt content
   • Use simpler models

3. Check network connection:

   # Test connection to DeepSeek API
   curl -I https://api.deepseek.com/
   
   # Test connection to Worker
   curl -I https://your-worker.workers.dev/
   

❌ 502 Bad Gateway

Error Message:

{
  "error": "upstream_error",
  "details": "Failed to connect to DeepSeek API",
  "timestamp": "2025-01-01T12:00:00.000Z"
}

Solutions:

1. Check DeepSeek API status:

   • Visit DeepSeek Status Page (if available)
   • Check social media for service status updates

2. Verify API key:

   curl -X POST https://api.deepseek.com/chat/completions \
     -H "Authorization: Bearer YOUR_DEEPSEEK_API_KEY" \
     -H "Content-Type: application/json" \
     -d '{"model":"deepseek-chat","messages":[{"role":"user","content":"test"}]}'
   

3. Wait and retry:

   • Wait a few minutes before retrying
   • If persistent, might be temporary DeepSeek API outage

4. Deployment Related Issues

❌ Wrangler Login Failed

Error Message:

Error: Failed to login. Please try again.

Solutions:

1. Clear login state and re-login:

   wrangler logout
   wrangler login
   

2. Manual login (if browser won't open):

   wrangler login --browser=false
   # Copy displayed URL to browser
   

3. Check network proxy:

   # If using proxy
   export https_proxy=http://proxy.example.com:8080
   wrangler login
   

❌ Deployment Failed

Error Message:

Error: Failed to publish your Worker

Solutions:

1. Check wrangler.toml configuration:

   name = "ai-proxy-worker"  # Ensure valid name
   main = "worker.js"        # Ensure file exists
   compatibility_date = "2025-08-17"  # Use valid date
   

2. Verify code syntax:

   # Check JavaScript syntax
   node -c worker.js
   

3. Check account limits:

   • Free accounts have Worker quantity limits
   • Check quota usage in Cloudflare Dashboard

🔍 Debugging Tools and Tips

1. View Worker Logs

Real-time logs:

# View real-time logs
wrangler tail

# Filter specific log levels
wrangler tail --format=pretty

Cloudflare Dashboard logs:

1. Login to Cloudflare Dashboard
2. Go to Workers & Pages
3. Select your Worker
4. Click "Logs" tab

2. Local Debugging

Local development server:

# Start local development environment
wrangler dev

# Specify port
wrangler dev --port 8787

Add debug logs:

// Add debug info in worker.js
console.log('Request received:', {
  method: request.method,
  url: request.url,
  headers: Object.fromEntries(request.headers)
});

3. Health Check Script

Create a simple health check script:

#!/bin/bash
# health-check.sh

WORKER_URL="https://your-worker.workers.dev"
PROXY_KEY="YOUR_PROXY_KEY"

echo "🔍 Starting health check..."

# 1. Basic health check
echo "1. Checking service status..."
curl -s "$WORKER_URL/" | jq .

# 2. Authentication test
echo "2. Testing authentication..."
curl -s -X POST "$WORKER_URL/chat" \
  -H "Content-Type: application/json" \
  -d '{"model":"deepseek-chat","messages":[]}' | jq .

# 3. API call test
echo "3. Testing API call..."
curl -s -X POST "$WORKER_URL/chat" \
  -H "Authorization: Bearer $PROXY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "model": "deepseek-chat",
    "messages": [{"role": "user", "content": "test"}]
  }' | jq .

echo "✅ Health check complete"

📊 Monitoring and Alerting

1. Cloudflare Analytics

View in Cloudflare Dashboard:

• Request count and response time
• Error rate statistics
• Traffic distribution

2. Custom Monitoring

// Add monitoring metrics in worker.js
const startTime = Date.now();

// Process request...

const duration = Date.now() - startTime;
console.log(`Request completed in ${duration}ms`, {
  method: request.method,
  status: response.status,
  duration,
  timestamp: new Date().toISOString()
});

3. External Monitoring Services

You can use the following services to monitor Worker:

• Uptime Robot
• Pingdom
• StatusCake

Monitoring configuration example:

URL: https://your-worker.workers.dev/
Method: GET
Expected Response: {"status":"ok"}
Check Interval: 5 minutes

🆘 Getting Help

If the above solutions don't resolve your issue:

1. Search Existing Issues

• Check 📋 Issues
• Search 💡 Discussions
• Check Cloudflare Community

2. Submit New Issue

When submitting issues on GitHub, please include:

Basic Information:

• Operating system and version
• Node.js and Wrangler versions
• Complete error message

Reproduction Steps:

• Detailed operation steps
• Commands or code used
• Expected vs actual results

Log Information:

# Get detailed logs
wrangler tail --format=pretty > logs.txt

Example Request:

# Provide failing curl command example
curl -v -X POST https://your-worker.workers.dev/chat \
  -H "Authorization: Bearer ***" \
  -H "Content-Type: application/json" \
  -d '{"model":"deepseek-chat","messages":[...]}'

3. Community Resources

• Cloudflare Workers Documentation
• DeepSeek API Documentation
• 💡 Discussions - Community discussion
• Discord/Telegram groups (if available)

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